Privacy Policy

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OrbitInnotive Company Limited ("Company," "we," "us," or "our") is committed to protecting your personal data in compliance with global data protection laws, including the General Data Protection Regulation (GDPR), the Personal Data Protection Act (PDPA), and U.S. privacy laws such as the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or interact with us in any capacity.

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your personal data.

1. Key Principles

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you provide when contacting us or signing up for our services.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and interaction with site features.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site.

2. Scope and Application

This Privacy Policy applies to:

B2C (Business-to-Consumer): Individual users of our services, website visitors, and newsletter subscribers.
B2B (Business-to-Business): Business clients, partners, and representatives who interact with us for professional purposes.
Other Individuals: Partners, vendors, job applicants, event attendees, and any other individuals who interact with us but are not clients.

3. Personal Data We Collect

3.1 Data You Provide Directly

We collect personal data that you voluntarily provide when interacting with us. This includes:

For B2C Users

Basic identification information (e.g., name, email address, phone number).
Communication preferences.
Content of inquiries or messages submitted through our website.

For B2B Users

Business contact information (e.g., name, job title, company email, phone number).
Company details (e.g., business name, address, tax ID).
Content of professional inquiries or communications.

For Other Individuals

Contact information (e.g., name, email, phone number).
Professional details (e.g., job title, company name).
Content of communications or interactions with us.

Future Data Collection

In the future, if you use our online services (e.g., making purchases, creating accounts), we may also collect:

Account information (e.g., username, password).
Payment information (e.g., credit card details, billing address).
Order history and transaction details.
Shipping information (e.g., delivery address).
Customer support interactions.

We will notify you and update this Privacy Policy before implementing any new data collection practices.

3.1 Data You Provide Directly

When you visit our website or use our services, we may automatically collect:

Device and browser information (e.g., IP address, operating system, browser version).
Usage data (e.g., pages visited, time spent on the site).
Cookies and similar tracking technologies (see Section 10 for details).

4. How We Use Your Personal Data

For B2C Users

Providing and improving our services.
Communicating with you (e.g., responding to inquiries, sending updates).
Sending marketing communications (with your consent).
Complying with legal obligations.

For B2B Users

Managing business relationships and contracts.
Providing professional services and support.
Processing payments and invoices.
Sending business-related communications.

For Other Individuals

Managing partnerships and collaborations.
Processing job applications.
Organizing events and surveys.
Communicating with you about your interactions with us.

5. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:
Your Consent: For marketing and non-essential cookies.
Contractual Necessity: To fulfill our obligations to you.
Legal Obligations: To comply with applicable laws.
Legitimate Interests: To improve our services and protect our business.

6. Your Rights Under Data Protection Laws

Under GDPR, PDPA, and CCPA, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Request restriction of processing under certain conditions.
Data Portability: Request transfer of your data to another organization.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent at any time.

To exercise your rights, contact us at:

Email: info@orbit-people.com
Phone: (66) 096-664-2364

We will respond within 30 days and may ask for additional information to verify your identity.

7. International Data Transfers

Under GDPR, PDPA, and CCPA, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Request restriction of processing under certain conditions.
Data Portability: Request transfer of your data to another organization.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent at any time.

To exercise your rights, contact us at:

Email: info@orbit-people.com
Phone: (66) 096-664-2364

We will respond within 30 days and may ask for additional information to verify your identity.

8. Data Protection Measures

We implement technical and organizational measures to protect your personal data, including:

Access controls and authentication mechanisms.
Encryption of data in transit and at rest.
Regular security assessments and audits.
Staff training on data protection.
Incident response procedures.

9. Data Retention and Deletion

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:

Active accounts: Duration of your use of our services.
Marketing: Until you withdraw your consent.
Legal requirements: As mandated by applicable laws.
Maximum retention period: 5 years (unless otherwise required by law).

10. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. They help us enhance your browsing experience, analyze website traffic, and personalize content and advertisements.

Types of Cookies We Use

We use the following types of cookies

Essential Cookies

These cookies are necessary for the website to function properly.
They enable core functionalities such as page navigation, access to secure areas, and basic website features.
Without these cookies, our website may not work as intended.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
They allow us to analyze traffic, identify popular pages, and improve the user experience.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences (e.g., language or region).
They may also be used to provide services you have requested, such as live chat support.

Marketing Cookies

These cookies are used to deliver personalized advertisements based on your browsing behavior and interests.
They may also be used to track the effectiveness of advertising campaigns.

Third-Party Cookies

Some cookies are placed by third-party services (e.g., Google Analytics, social media platforms) that appear on our website.
These cookies are governed by the privacy policies of the respective third parties.

How We Use Cookies

We use cookies for the following purposes

To ensure the website functions correctly and securely.
To analyze website traffic and improve performance.
To remember your preferences and personalize your experience.
To deliver targeted advertisements and measure their effectiveness.

Your Cookie Choices

You have control over the use of cookies. Most web browsers allow you to:

Accept or Reject Cookies: You can choose to accept or reject non-essential cookies through our cookie consent banner or your browser settings.
Delete Cookies: You can delete cookies already stored on your device.
Block Cookies: You can block cookies by adjusting your browser settings. However, blocking essential cookies may affect the functionality of our website.

To manage your cookie preferences, please refer to your browser’s help section or visit the following links for popular browsers.

Google Chrome
Mozilla Firefox
Microsoft Edge
Safari

Changes to Our Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in technology, legal requirements, or our data practices. Any updates will be communicated through our website or via email.

11. Third-Party Disclosures

We may share your personal data with:

Service Providers: Third parties who assist us in providing our services (under data processing agreements).
Legal Authorities: When required by law or to protect our rights.
Business Partners: With appropriate safeguards in place.

12. Contact and Complaints

If you have questions or concerns about this Privacy Policy or our data practices, contact our Data Protection Officer:

Email: info@orbit-people.com

Phone: (66) 096-664-2364

Hours: Monday – Friday (09:00 – 17:00)

If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or via email.

By continuing to use our services after such updates, you acknowledge that you have read and understood the revised Privacy Policy and consent to the processing of your personal data as described herein.

Version 3.0 – Last Updated – January 31, 2025

Version 2.0 – January 4, 2025

Version 1.0 – August 5, 2023

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Discover the latest trends, ignite your creativity, and fuel your success

Privacy policy

1. Key Principles

2. Scope and Application

3. Personal Data We Collect

3.1 Data You Provide Directly

3.1 Data You Provide Directly

4. How We Use Your Personal Data

5. Legal Bases for Processing

6. Your Rights Under Data Protection Laws

7. International Data Transfers

8. Data Protection Measures

9. Data Retention and Deletion

10. Cookies and Tracking Technologies

11. Third-Party Disclosures

12. Contact and Complaints

13. Policy Updates

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info@orbit-people.com

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