Feature Topic
Behavioral Design
Employee Experience
Customer Experience
Service Design
Leadership Development
People-Centered Design:
What It Is and Why It Matters
People-centered design is a design approach that places people at the center of the design process. It is a user-centric approach that takes into account the needs, goals, and aspirations of the people who will use the product, service, or system being designed. People-centered design involves understanding the users, their contexts, and their experiences in order to create solutions that meet their needs and exceed their expectations.
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